Arrangements for payment are discussed preoperatively. Any fees due for your surgery are collected at check-in on the day of surgery. Payments and agreements are not legally valid if done after you are sedated. We accept payment in cash (we request exact amount), debit/credit or CareCredit (CareCredit card holder must be present and have two forms of ID). We cannot accept checks the day of surgery.
As a courtesy to our patients, our office staff will submit your insurance claim; however, to do this properly we must have all insurance information. When fees are submitted for insurance pre-determination, the insurance company prior to surgery notifies you or us in writing. You will only be responsible on or prior to the appointment date for the difference between the surgical fee and the estimated insurance benefit. Please note that a pre-determination of benefits is not a promise by your carrier of payment or coverage, but an indicator that the amounts noted are likely to be the allowed benefit for that treatment. Should your carrier limit your benefit with the final claim, any remaining balance would be the patient’s responsibility.
If we are out of network with your provider, we will still submit your insurance claim as a courtesy to you. However, payment is expected in full prior to the surgery and the insurance company will reimburse you directly.
Bad Check Policy: If a check is written and at the time of deposit it comes back as insufficient funds you have 10 days from the date of service to present payment in a different form (cash, credit, or debit). All checks that are returned as insufficient funds will incur an additional $30.00 fee.
Biopsy: It is required for all tissue biopsies to be sent to pathology for a pathological diagnosis. You will likely incur a separate bill from the pathology company for the reading and diagnosis of the tissue/bone sample.
Thank you for your understanding and cooperation.
Feel free to reach out to us with any questions.
We Will Treat You Right at Biltmore Oral & Facial Surgery
on Aug 11th, 2011
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